Legal

Terms of Service

These terms govern your use of the Proactive Property Group website at proactivegroup.co.nz. By accessing or using this site, you agree to these terms.

Last updated: September 2026

On this page

1. Introduction and acceptance

These Terms of Service (“Terms”) apply to your use of the website located at proactivegroup.co.nz (the “Site”), operated by Proactive Property Group Limited (“Proactive Property Group”, “we”, “us”, or “our”).

By accessing or using this Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use this Site.

These Terms apply each time you visit the Site, regardless of how you access it.

2. About Proactive Property Group

Proactive Property Group Limited is a New Zealand registered company (NZBN 9429041826782), trading as Proactive Property Group. We are an independent, tenant-side commercial lease advisory firm, helping retailers, franchisees, hospitality operators, and service businesses make smarter property decisions across New Zealand and Australia.

You can reach us at:

Proactive Property Group Limited
PO Box 44044, Point Chevalier, Auckland 1246, New Zealand
Email: marcus@proactivegroup.co.nz
Phone: +64 21 024 76664

3. Using this website

You may use this Site for lawful purposes only. In particular, you must not:

a) use the Site in any way that violates any applicable New Zealand or international law or regulation;
b) use the Site to transmit any unsolicited or unauthorised advertising or promotional material;
c) attempt to gain unauthorised access to any part of the Site, its server, or any database connected to the Site;
d) attack or interfere with the proper working of the Site, including through the introduction of viruses, trojans, worms, or other malicious or technologically harmful material;
e) use any automated tool to scrape, crawl, or extract data from the Site without our prior written consent;
f) reproduce or misrepresent any content on the Site in a way that is misleading or that damages our reputation.

We reserve the right to restrict or terminate your access to the Site at any time if we reasonably believe you have breached these Terms.

4. Intellectual property and content

All content on this Site, including text, graphics, logos, case studies, articles, guides, and design elements, is owned by or licensed to Proactive Property Group Limited and is protected by New Zealand and international intellectual property laws.

You may view and print pages from this Site for your own personal, non-commercial use. You must not reproduce, republish, distribute, sell, or otherwise exploit any content from this Site without our express prior written permission.

If you wish to use our content for any other purpose, please contact us at marcus@proactivegroup.co.nz.

5. Information only, not professional advice

The content on this Site, including articles, guides, case studies, and any general commentary on commercial leasing, property, or related matters, is provided for general informational purposes only.

It does not constitute legal, financial, property, or professional advice, and must not be relied upon as a substitute for advice tailored to your specific circumstances. Every commercial lease and property situation is different, and the information on this Site may not apply to your situation.

Before making any decision in relation to a commercial lease, property acquisition, or related matter, you should seek independent advice from a suitably qualified professional. Proactive Property Group accepts no responsibility for any loss or damage arising from reliance on information published on this Site.

6. Our services and client engagement

Visiting this Site, submitting an enquiry form, downloading a guide, or booking a call does not create a client relationship or any contractual obligation between you and Proactive Property Group.

Any formal engagement of our services is subject to a separate written agreement setting out the agreed scope, fees, and terms. Until such an agreement is signed by both parties, no advisory or representation relationship exists.

7. Links to third-party websites

This Site may contain links to third-party websites for your convenience and information. These links do not constitute an endorsement or approval of those sites, their content, or their operators.

We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. We recommend that you review the terms and privacy policies of any third-party site you visit.

8. Disclaimers

We take reasonable care to ensure that the information on this Site is accurate and up to date. However, we do not warrant or represent that the Site or its content will be accurate, complete, current, or free from errors at all times. Information on the Site may change without notice.

We do not guarantee that the Site will be available at all times, uninterrupted, or free from viruses or other harmful components. We may suspend, withdraw, or restrict access to the Site at any time without notice.

Nothing in these Terms limits any rights you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand law that cannot be excluded by agreement.

9. Limitation of Liability

To the fullest extent permitted by law, Proactive Property Group Limited, its directors, employees, and agents exclude all liability for any loss or damage (including indirect, consequential, or special loss or damage) arising out of or in connection with your use of, or inability to use, this Site or its content.

Where liability cannot be excluded by law, we limit our liability to the maximum extent permitted. This includes, without limitation, liability for reliance on information published on this Site.

Nothing in these Terms is intended to limit your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 to the extent those rights apply.

10. Indemnity

You agree to indemnify and hold harmless Proactive Property Group Limited, its directors, employees, and agents against any claims, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of this Site.

11. Privacy

We are committed to protecting your personal information. Any personal information collected through this Site is handled in accordance with our Privacy Policy, which forms part of these Terms. Please read our Privacy Policy to understand how we collect, use, and protect your information.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. You agree to submit to the exclusive jurisdiction of the New Zealand courts in relation to any dispute arising out of or in connection with these Terms or your use of this Site.

13. Changes to these terms

We may update these Terms from time to time to reflect changes in our practices, the Site, or applicable law. The current version of these Terms is always the version published on this page, and is identified by the “Last updated” date at the top of this page.

Your continued use of the Site after any changes are published constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

14. Contact us

If you have any questions about these Terms, please contact us:

Proactive Property Group Limited

PO Box 44044, Point Chevalier, Auckland 1246, New Zealand
Email: marcus@proactivegroup.co.nz
Phone: +64 21 024 76664